Putting in hours knocking on doors where you never talk to a single person is more important than helping people in the congregation who are struggling with problems.
As long as we cover our assigned territory with as much efficiency as possible according the Org's determined "Good News", that's our measure of success, whatever the outcome.
The Spanish congregation I attend is very loving and helpful to all JWs in 'good standing', and so I've observed of other surrounding congs; now, if you happen to be a wishy washy no-show-submarine-type JW, with lots of crappy excuses, then forget about it, find your support elsewhere.
No worries.
GC